Shipping policy
Welcome to Pure Stone Creations! We are committed to delivering your orders promptly and with care. Below you’ll find our shipping policy details.
Processing Times
-
Orders are processed within 5 business days for UK and 10 Working days for another country (excluding weekends and holidays) after payment is received. For orders outside the UK, this time can be different depending on the country. Please contact us in advance for more details.
-
You will receive a confirmation email once your order has been shipped, along with tracking information.
Shipping Policy
We ship worldwide, including to the United States. All orders are carefully packaged to ensure your stone pieces arrive in perfect condition.
• Shipping cost: £300 (calculated at checkout)
• Estimated delivery time:
Approximately 7 days from dispatch.
Customs & import duties:
Any customs fees, import duties, or taxes applicable in the USA are the responsibility of the customer.
These are typically around £90 and are charged by US Customs upon arrival.
We recommend checking with your local customs office for more information before placing your order.
If you have any questions about your order, please contact us:
hello@purestonecreations.com
+44 7900 054404